About Phonzilla
NYC's most trusted mobile repair service since 2014. We're real people fixing real phones for real New Yorkers.
Our Story
Phonzilla was born in 2014 when our founder Marcus Chen noticed a gap in NYC's phone repair market. After years working at the Apple Store, he saw too many customers frustrated with long wait times, high prices, and impersonal service.
Starting with a small shop in Brooklyn, we built our reputation one repair at a time. Our commitment to using genuine parts, providing transparent pricing, and treating every customer like family quickly spread throughout the city.
Today, we're proud to serve all 5 NYC boroughs with the same values that started it all: honest service, expert repairs, and genuine care for our community.
Our Mission & Vision
Learn more about what drives us and our vision for the future of mobile repair in NYC.
Our Mission
To provide every New Yorker with fast, reliable, and affordable mobile device repair services. We believe everyone deserves access to professional phone repair without the hassle, high costs, or long wait times typically associated with device repairs.
Our Vision
To be the most trusted name in mobile device repair across New York City, known for our expertise, integrity, and commitment to keeping New Yorkers connected to what matters most in their digital lives.
Our Values
These core values guide everything we do, from how we treat customers to the quality standards we maintain in every repair.
Customer First
Every decision we make prioritizes our customers' needs and satisfaction.
Quality & Trust
We use only genuine parts and provide transparent, honest service.
Speed & Reliability
Fast turnaround times without compromising on repair quality.
Community Focus
Proud to serve all NYC neighborhoods with local, personalized service.
Meet Our Expert Team
Our certified technicians bring years of experience and genuine passion for helping New Yorkers stay connected.
Marcus Chen
Founder & Lead Technician
Started Phonzilla in 2014 after working at Apple Store Genius Bar. Passionate about bringing professional repair services to every NYC neighborhood.
Sarah Rodriguez
Senior Repair Technician
Electronics engineering background with expertise in complex motherboard repairs. Leads our Android repair division across all NYC locations.
David Kim
Operations Manager
Ensures every customer receives exceptional service. Manages our same-day repair logistics across all 5 NYC boroughs.
Certified & Trusted
Our technicians maintain the highest industry certifications to ensure your device receives professional, manufacturer-approved repairs.
Apple Certified Technician
Official Apple certification for iPhone and iPad repairs
Samsung Authorized Service
Authorized Samsung repair center with genuine parts
Google Pixel Certified
Certified for Google Pixel device repairs and service
Industry Safety Standards
Compliant with all electronics repair safety protocols
Ready to Experience the Phonzilla Difference?
Join thousands of satisfied customers across NYC. Get your phone fixed by the experts today.
(555) 123-PHONZ
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info@phonzilla.com
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Open 7 Days
9AM - 9PM Daily