Our Mission

To provide every New Yorker with fast, reliable, and affordable mobile device repair services. We believe everyone deserves access to professional phone repair without the hassle, high costs, or long wait times typically associated with device repairs.

Since 2014, we've been keeping NYC connected

Our Core Values

These fundamental values guide every aspect of our business, from how we treat customers to the quality standards we maintain in every repair.

Customer First

Every decision we make prioritizes our customers' needs, satisfaction, and peace of mind.

Transparent pricing with no hidden fees

Honest assessments and repair recommendations

Respectful, professional customer service

Follow-up support after every repair

Community Focus

We're proud to serve all NYC neighborhoods with local, personalized service.

Supporting local NYC communities

Multilingual technicians for diverse neighborhoods

Community partnerships and local involvement

Accessible service across all income levels

Excellence & Reliability

We deliver consistent, high-quality repairs that exceed customer expectations.

Certified technicians with ongoing training

Genuine parts and professional tools

90-day warranty on all repairs

Continuous improvement of our processes

Innovation & Growth

We embrace new technologies and expand our services to meet evolving needs.

Latest repair techniques and equipment

Expanding service offerings

Environmental responsibility in repairs

Technology education for customers

Our Impact on NYC

Since 2014, we've been making a positive impact on New York City communities by keeping residents connected and devices working reliably.

58,000+

Devices Repaired

Keeping New Yorkers connected

10+

Years Serving NYC

Building trust in communities

Boroughs Covered

Complete NYC accessibility

4.9/5

Customer Rating

Exceeding expectations daily

Our Commitment to You

Provide fast, same-day repair services when possible

Use only genuine parts and professional-grade tools

Offer transparent, upfront pricing with no surprises

Maintain the highest standards of customer service

Support NYC communities through local partnerships

Continuously improve our skills and service offerings

Protect customer data and privacy at all times

Contribute to environmental sustainability through responsible repair practices

Experience Our Mission in Action

Ready to see how our mission translates into exceptional repair service? Contact us today and experience the Phonzilla difference.

View Our Services

(555) 123-PHONZ

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All 5 NYC Boroughs

Find us near you

Open 7 Days

9AM - 9PM Daily