Privacy Policy

1. Information We Collect

Personal Information

When you use our repair services, we may collect:

• • Name and contact information (phone number, email address)
• • Service address for mobile repair appointments
• • Device information (make, model, serial number, IMEI)
• • Repair history and service preferences
• • Payment information (processed securely through third-party providers)

Device Data

During repair services, we may access device data solely for diagnostic and repair purposes. We do not access, copy, or retain personal files, photos, or other private content unless specifically requested for data recovery services.

2. How We Use Your Information

We use collected information to:

• • Provide and improve our repair services
• • Communicate about your repair status and appointments
• • Process payments and maintain service records
• • Provide warranty support and follow-up services
• • Send service updates and promotional offers (with your consent)
• • Comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• • With your explicit consent
• • To comply with legal requirements or court orders
• • To protect our rights, property, or safety
• • With service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement comprehensive security measures to protect your information:

5. Your Rights

You have the right to:

• • Access your personal information we have collected
• • Request correction of inaccurate information
• • Request deletion of your personal information
• • Opt-out of marketing communications
• • Request information about how we use your data

6. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and maintain warranty records. Service records are typically retained for 3 years to support warranty claims and service history.

7. Cookies and Website Data

Our website uses cookies to improve user experience, analyze website traffic, and provide personalized content. You can control cookie preferences through your browser settings.

8. Third-Party Services

We may use third-party services for payment processing, appointment scheduling, and customer communications. These providers are bound by strict privacy agreements and are prohibited from using your information for other purposes.

9. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes through email or website notices. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: